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LIVE CHAT ENGLISH E-COMMERCE YOGYAKARTA
KAB. SLEMAN, DAERAH ISTIMEWA YOGYAKARTA
Diposting Sebulan yang lalu • Jumlah lowongan: 100
Batas waktu lamaran 22 Juli 2025
Bidang pekerjaan
Layanan Pelanggan
Jenis pekerjaan
Contract
Tipe pekerjaan
Lowongan dalam negeri
Jenis kelamin
Laki-laki / Perempuan
Rentang gaji
Dirahasiakan
Deskripsi Pekerjaan
  • Manage incoming customer inquiries via Live Chat.
  • Identify and assess customers’ needs to achieve satisfaction.
  • Build sustainable relationships and trust with customer accounts through open and interactive communication.
  • Provide accurate, valid, and complete information by using the right methods/tools.
  • Handle customer complaints, provide appropriate solutions, and alternatives within the time limits; follow up to ensure resolution.
  • Keep records of customer interactions, process customer accounts, and file documents.
  • Follow communication procedures, guidelines, and policies.


Persyaratan Khusus
  • Good Skill in English (Written)
  • Willing to Work with shift schedule
  • Preferably experience as Contact Center Agent


Persyaratan Umum
Minimal pendidikan
Diploma
Status pernikahan
Tidak ada preferensi
Minimal pengalaman
1 tahun
Kondisi fisik
Disabilitas & Non Disabilitas
Keterampilan
Microsoft Excel
Microsoft Office
Vads Indonesia
PURI VADS, NARIBA OFFICE, JALAN MAMPANG PRAPATAN NOMOR 39
Insurance
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