- Ensure consistently strong operational support for all internal hotel IT systems and users, minimizing any system outages
Supervise the IT Department on a daily basis
- Maintain excellent product knowledge and apply it to deliver full system benefits
- Understand, fully, the legal requirements on IT governance and security
- Handle, efficiently and completely, IT issues that arise
- Identify current and future system needs and provide solutions for the identified needs
- Build strong internal working relationships with all hotel Departments
- Previous IT management experience, preferably in the hotel, leisure, and/or service sector
- Experience of all Microsoft systems
- Experience of hotel applications, such as Fidelio and Micros, preferred
- Excellent organizational and interpersonal skills
- Current technical skills and knowledge of technology
- General understanding of IT infrastructure trends and technologies, including networks, databases, business applications, and development methodology
- Ability to plan ahead and develop contingency plans, where necessary
Karirhub