Customer Expert - English Speaker : Karirhub

Customer Expert - English Speaker

KOTA SURAKARTA, JAWA TENGAH

Diposting Sebulan yang lalu • Jumlah lowongan: 50

Batas waktu lamaran 18 September 2025

Bidang pekerjaan

Layanan Pelanggan

Jenis pekerjaan

Full time

Tipe pekerjaan

Lowongan dalam negeri

Jenis kelamin

Laki-laki / Perempuan

Rentang gaji

Dirahasiakan

Deskripsi Pekerjaan

Provide timely support to customers through available communication channels
Identify and escalate priority issues through proper channels.
Assisting customers in resolving basic technical issues by providing scripted guidance regarding basic customer inquiries.
Meet all key performance indicators set by the company and client.

Persyaratan Khusus

Answering an Incoming Call, chats or Respond to Email
Handle Customer Inquiries by Chats
Provide Customers about Product and Service Information
Identify and Escalate Priority Issues
Documenting All Information According to Standard Operating Procedures
Complete All Chat Logs
Updating customers profile into computer
Conduct customer surveys to ascertain level of customer service
Able to quickly locate user problems and provide solution

Persyaratan Umum

Minimal pendidikan

Diploma

Status pernikahan

Tidak ada preferensi

Minimal pengalaman

1 tahun

Kondisi fisik

Disabilitas & Non Disabilitas

Keterampilan

Microsoft Office

Telemarketing Indonesia

Menara Jamsostek 18th Floor JL. Jend. Gatot Subroto Kav.38, Jakarta, 12710, RT.6/RW.1, Kuningan Bar., Kec. Mampang Prpt., Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta 12710

Consultancy (Business & Management)

Lihat Profil Perusahaan

Lowongan dari

Karirhub

Layanan ketenagakerjaan dalam genggamanmu

Lowongan Pekerjaan