• Take food and drink orders from customers accurately and with a positive attitude.
• Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
• Engage with customers in a friendly manner.
• Knowledge of the menu, with the ability to make suggestions.
• Ensure tables are enjoying their meals and take action to correct any problems.
• Collect payments from tables.
• Prepare checks that itemize and total meal costs and sales taxes.
• Help food preparation staff when necessary.
• Ismaya Lifestyle Card : Card SOP's, Benefits of various cards, Policies relating to staff use of cards, Ismaya app, New member
• ENT / DM Polices & Procdures : ENT Categories, Understanding the physical application of SOP's in store, Actions for abuse
• Experience providing excellent customer service in a fast-paced environment.
• A positive attitude and ability to work well under pressure with bussers, cooks, and other staff.
• Able to perform high-quality work while unsupervised.
• Able to handle money accurately and operate a point-of-sale system.
• High school diploma.
• Ability to work in a fast-paced work environment and deliver orders in a timely manner.