Job Descriptions
Handle incoming & outgoing calls in Mandarin and English
Assist customers with accurate information and solutions
Handle customer needs according to SOP
Record and update customer information accurately
Requirements :
Minimum D3 from any major
Fresh graduates are welcome to apply
Min HSK Level 3 certificate
Good command of Mandarin & English, both spoken and written
Customer Service / Contact Center experience is a plus
Communicative, patient, and customer-oriented
Willing to work on shifting schedules
