Job Description:
Base knowledge of technical like windows & database
Easy to learn flow process of apps / website
Clear verbal and written skills
Logical thinking to resolve ticket
Adaptation in team working
Able to work on shifting schedule
Qualifications:
Bachelor’s Degree (S1) in Informatics Engineering, Information Systems, Computer Science, or related fields.
Fresh graduates are welcome to apply; relevant work experience will be an advantage.
Strong analytical skills and ability to effectively solve problems.
Proficient in operating systems (Windows, Linux, or MacOS) and office applications.
Basic understanding of computer network concepts and able to perform network troubleshooting.
Knowledge of basic SQL and ability to perform simple queries.
Good communication skills and able to interact with users at all levels.
Able to work independently or in a team, with a proactive attitude and strong initiative.
Willing to work outside normal hours when urgent issues arise.
