GENERAL FUNCTION:
Support System Administrator in daily routine tasks; monitor, test and maintain operational IT equipment and software. Continuous systems testing and logging.
MINIMUM JOB REQUIREMENTS:
Diploma or Bachelor Degree in Computer Science or Informatics discipline.
DUTIES AND RESPONSIBILITIES:
Monitor, test, maintain operational IT equipment and software.
Continuous systems testing and logging analysis, including system problem handling and escalation.
Provide support for Senior System Administrator, Junior Database Administrator, Technical Staff and Telco Engineer in routine tasks.
Minor maintenance and repair of company IT and Telecommunication hardware (this includes, but is not limited to: troubleshoot printers and photocopy machines issues and cleaning of servers, PCs, Keyboards, Monitor, Mice, etc.)
Prepare, remove, test, clean presentation equipment in meeting rooms.
Check, test and repair faulty IT and Telecommunication equipment.
Routine installation of software updates/upgrades.
Various tasks to ensure safe and uninterrupted operations, e.g., backups. Participate in special projects on request of Head of Operations, e.g., exhibition preparation etc.
Provide first level technical support for issues that submitted to Operation via ticketing system.
Create report of network and system status of IT equipment under responsibility and submit report to Operation deputy /manager.
KNOWLEDGE AND SKILLS REQUIRED:
Intermediate Unix/Linux Administration skills.
Linux/Unix bash scripting skills.
Intermediate Linux/Windows network configuration/setup knowledge and troubleshooting skill.
Has strong interpersonal and communication skills: capable of explaining simple procedures in writing or verbally.
Problem solving and analysis skills.
Having good English skill verbal and written.
Willing to work in shifting schedules.
