About REMIND
REMIND (Recycling Materials for Indonesia) is a fast-growing company focused on creating a more sustainable future through responsible e-waste management and recycling. We work to increase awareness of electronic waste, reduce e-waste sent to landfills, and create value through the circular economy.
About the Role
We are looking for a Logistics & Shipping Officer who is detail-oriented, organized, and proactive in managing shipping and export documentation. In this role, you will be responsible for coordinating the end-to-end shipping process, ensuring shipment documentation, buyer invoices, logistics information, and shipment schedules are accurate, complete, and managed on time.
You will work closely with internal teams, including Warehouse, Supply Chain, Trading, Finance, QC, and Operations, as well as external parties such as freight forwarders, shipping lines, customs brokers/PPJK, and surveyors to ensure smooth and timely shipment execution.
What You’ll Do
Shipping & Export Documentation – Prepare, review, and manage shipping and export documents, including Commercial Invoice, Packing List, Shipping Instruction (SI), VGM, BL/SWB, COO, and other supporting documents.
Commercial Invoice Management – Prepare and issue buyer invoices based on actual shipment data, ensuring accuracy of product description, quantity, weight, unit price, shipping cost, discount, and total invoice value.
Shipment Data Coordination – Coordinate with Warehouse, Supply Chain, Trading, Finance, QC, and Operations to ensure shipment and invoice information is accurate, complete, and consistent with the actual goods.
Forwarder & Shipping Line Coordination – Coordinate with freight forwarders, shipping lines, PPJK/customs brokers, surveyors, and other external parties regarding bookings, documentation, customs clearance, vessel schedules, and shipment requirements.
Shipment Monitoring & Scheduling – Monitor shipment activities, including booking confirmation, container allocation, stuffing schedules, CY closing, document cut-off, VGM cut-off, ETD, ETA, and vessel schedules.
Shipping Document Verification – Review draft BL/SWB and other shipping documents to ensure consignee details, container number, seal number, vessel information, quantity, weight, HS Code, and other shipment details are accurate before final issuance.
Shipment Tracking & Reporting – Maintain shipment tracking records and prepare weekly/monthly reports covering shipment status, documentation status, invoice status, and other relevant logistics activities.
Logistics Cost Administration – Coordinate and maintain records of shipping and logistics costs, including forwarding, trucking, handling, customs, surveyor, and other shipment-related charges.
Document Filing & Record Management – Maintain complete and organized softcopy and hardcopy documentation for each shipment, buyer, container, and transaction to support operational, financial, and audit requirements.
Issue Resolution & Follow-up – Identify, coordinate, and follow up on documentation discrepancies, shipment delays, vessel changes, missing documents, and other logistics issues, escalating critical matters to the relevant parties when required.
Cross-functional Coordination – Work closely with internal stakeholders to ensure shipment requirements, timelines, documentation, and operational activities are properly aligned from preparation through shipment completion.
Process Improvement – Support the development and improvement of shipping SOPs, checklists, templates, tracking systems, and documentation processes to improve accuracy, compliance, and operational efficiency.
What We’re Looking For
Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, International Business, or a related field from a reputable university.
1–3 years of experience in Logistics, Shipping, Export Documentation, Supply Chain, or related roles.
Experience working with freight forwarders, shipping lines, customs brokers/PPJK, or export documentation is preferred.
Strong understanding of shipping and export documentation, including Commercial Invoice, Packing List, Shipping Instruction (SI), VGM, BL/SWB, COO, and related documents.
Strong attention to detail and accuracy, particularly when handling shipping, commercial, and transaction documents.
Good organizational and time management skills, with the ability to manage multiple shipments, documentation, and deadlines simultaneously.
Strong communication and coordination skills to work effectively with internal teams and external stakeholders.
Proficient in Microsoft Office, especially Microsoft Excel for data management, calculations, tracking, and reporting.
Able to monitor and follow up on shipment schedules, cut-off times, ETD, ETA, vessel schedules, and other logistics milestones.
Strong problem-solving and follow-up skills, with the ability to identify documentation discrepancies and coordinate timely resolutions.
Fluent in Bahasa Indonesia with professionally proficient English.
Able to work accurately and efficiently in a fast-paced environment with multiple priorities and deadlines.
Strong interest in logistics, supply chain, shipping, trading, or the recycling industry is highly preferred.
Willing to work onsite at REMIND’s facility in Cikupa, Tangerang on a full-time basis.
